What should I do if I'm having trouble logging in to my digital account?

There are typically two issues that could cause trouble logging into your digital account. An invalid password or an unrecognized user account.

Below is the error message you would see.

Invalid Password

If you are having issues logging in to your digital account because your password isn’t working their are a couple of options. You can request to receive an email with a link that will log you in without entering your password or you can request to receive an email with a link where you may reset of your password.

Unrecognized User Account